Axel Kieninger

17 papers Journal 2Unranked 15
YearRankTypeTitle / Venue / Authors
2017 J jnl
Retained Organizations in IT Outsourcing - Linking Organization Design to Outsourcing Management Problems.
Bus. Inf. Syst. Eng.
Marius Goldberg, Axel Kieninger, Gerhard Satzger, Hansjörg Fromm
2015 — conf
A Capability Framework for IT Service Integration and Management in Multi-Sourcing.
ECIS
Marius Goldberg, Gerhard Satzger, Axel Kieninger
2015 — conf
Towards a Framework of Influence Factors for Value Co-creation in Service Systems.
IESS
Peter Hottum, Axel Kieninger, Peter Brinkhoff
2014 — conf
Organizational Models for the Multi-sourcing Service Integration and Management Function.
CBI (2)
Marius Goldberg, Axel Kieninger, Hansjörg Fromm
2014 — conf
Towards the Consideration of Performance Risks for the Design of Service Offers.
IESS
Björn Schmitz, Axel Kieninger, Gerhard Satzger, Hansjörg Fromm
2014 — conf
Transition and Delivery Challenges of Retained Organizations in IT Outsourcing.
IESS
Marius Goldberg, Axel Kieninger, Gerhard Satzger, Hansjörg Fromm
2013 — conf
Leveraging Service Incident Analytics to Determine Cost-Optimal Service Offers.
Wirtschaftsinformatik
Axel Kieninger, Detlef Straeten, Steven Orla Kimbrough, Björn Schmitz, Gerhard Satzger
2013 — conf
Simulation-Based Quantification of Business Impacts Caused by Service Incidents.
IESS
Axel Kieninger, Florian Berghoff, Hansjörg Fromm, Gerhard Satzger
2012 J jnl
Business Cost Budgets: A Methodology to Incorporate Business Impact into Service Level Agreements.
Int. J. Serv. Sci. Manag. Eng. Technol.
Axel Kieninger, Gerhard Satzger, Detlef Straeten, Björn Schmitz, Dian Baltadzhiev
2012 — conf
Incorporating Business Impact into Service Offers - A Procedure to Select Cost-Optimal Service Contracts.
AMCIS
Axel Kieninger, Björn Schmitz, Detlef Straeten, Gerhard Satzger
2011 — conf
Risk-Reward Sharing in IT Service Contracts - A Service System View.
HICSS
Gerhard Satzger, Axel Kieninger
2011 — conf
The Economics of Service Level Engineering.
HICSS
Axel Kieninger, Jens Westernhagen, Gerhard Satzger
2010 — conf
Risk-Reward Sharing in IT Service Contracts - a Service System View.
AMCIS
Gerhard Satzger, Axel Kieninger
2010 — conf
Service Level Management - Challenges and their Relevance from the Customers' Point of View.
AMCIS
Philipp Unterharnscheidt, Axel Kieninger
2010 — conf
Service Level Management 2010 (SLM 2010) (Vorwort).
GI Jahrestagung (1)
André Ludwig, Axel Kieninger, Gerhard Satzger, Tilo Böhmann, Stefanie Leimeister
2009 — conf
Co-creation of Value in IT Service Processes Using Semantic MediaWiki.
Business Process Management Workshops
Rainer Schmidt, Frank Dengler, Axel Kieninger
2009 — conf
DYNSEA - A dynamic service-oriented Enterprise Architecture based on S-D-logic.
EDOCW
Rainer Schmidt, Axel Kieninger