Alireza Faed

17 papers C 1Journal 2Unranked 14
YearRankTypeTitle / Venue / Authors
2023 — conf
Comparison of Incentive Strategies on the Buyer's Decision-making Process Using PLS-SEM Approach.
ICEBE
Alireza Faed, Omar Khadeer Hussain
2022 — conf
An approach to evaluate customer satisfaction and loyalty using soft skills and logistics factors.
ICEBE
Alireza Faed, Omar Khadeer Hussain
2017 — conf
Knowledge Model to Manage Customer Satisfaction Based on Claims.
ICEBE
Hernan E. Villanueva A., Alireza Faed, Miguel A. Truffa M.
2016 J jnl
Intelligent customer complaint handling utilising principal component and data envelopment analysis (PDA).
Appl. Soft Comput.
Alireza Faed, Elizabeth Chang, Morteza Saberi, Omar Khadeer Hussain, Ali Azadeh
2014 J jnl
A methodology to map customer complaints and measure customer satisfaction and loyalty.
Serv. Oriented Comput. Appl.
Alireza Faed, Omar Khadeer Hussain, Elizabeth Chang
2013 — conf
Track J: Fuzzy semantic computing in digital ecosystems.
DEST
Morteza Saberi, Edy Portman, Ali Azadeh, Alireza Faed
2012 — conf
Linear Modelling and Optimization to Evaluate Customer Satisfaction and Loyalty.
ICEBE
Alireza Faed, Omar Khadeer Hussain, Mehdi Faed, Zahra Saberi
2010 — conf
A conceptual model for interactivity, complaint and expectation for CRM.
CISIM
Alireza Faed
2010 — conf
Analysis of digital DSP blocks using GDI technology.
CISIM
Mehdi Faed, Mohammad Mortazavi, Alireza Faed
2010 — conf
Bilateral Synergy of the Internet and Distribution Value Chain on Iranian Tourism.
NBiS
Narges Homayooni, Alireza Faed
2010 — conf
E-Eagerness Leverages on the Breakthrough of E-Commerce in the Public Sector: Case Study of Khuzestan Water & Power Authority of Iran 1.
ICEBE
Laleh Kasraian, Alireza Faed
2010 — conf
Intelligent CRM on the Cloud.
NBiS
Alireza Faed, Chen Wu, Elizabeth Chang
2010 — conf
The Critical Success Factors for Implementation of CRM and Knowledge Management in a Work Setting.
3PGCIC
Alireza Faed, Pedram Radmand, Alex Talevski
2010 — conf
The Impact of Multichannel Customer Management on e-CRM.
EMS
Afsaneh Ashouri, Alireza Faed
2010 — conf
The Impact of Trust and Interactivity on Intensifying Customer Loyalty for CRM.
KMIS
Alireza Faed, Afsaneh Ashouri, Chen Wu
2010 — conf
The Transition of Sports Marketing from E-CRM to E-SRM.
3PGCIC
Alireza Faed, Afsaneh Ashouri, Mehdi Faed
2010 C conf
The efficient bond among mobile commerce, CRM and E-loyalty to maximise the productivity of companies.
ICIS
Alireza Faed, Afsaneh Ashouri, Chen Wu